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chatbot

Program or set of instructions that simulates conversation with humans

Also known as IM bot · AI chatbot · chat bot · chatter bot · chat-bot · bot

Instance of: software feature
Subclass of: software agent

Overview

From Wikipedia, the free encyclopedia · Read full article · Text CC BY-SA 4.0

A chatbot is a software application or web interface designed to converse through text or speech, functioning as a conversation partner. Chatbots have existed for decades, but chatbots based on deep learning have gained popularity during the AI boom of the 2020s, with the releases of generative AI (GenAI) chatbots such as ChatGPT, Gemini, Claude, DeepSeek and Grok. These chatbots typically use fine-tuned large language models (LLMs) to generate text. A major area where chatbots have long been used is customer service and support, with various sorts of virtual assistants.

Overview

All data

38 statements · 13% with external sources · numbers in brackets are citations

Has use: conversation
Has list: list of chatbots
Has characteristic: artificial personality
Said to be the same as: conversational AI
Different from: ChatBot

On other databases

27 identifiers linking chatbot across the web's reference databases

Data quality

statements

13%

externally sourced

Source last edited September 17, 2026. AIDB refreshes this page daily.

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AIDB. (2026). chatbot (Q870780). Retrieved from https://aidb.si/e/chatbot-Q870780